Q: How much would it be for 2 people to stay?
A: Please check our Airbnb site for our room charge. If you can set the number of guests, your check-in and check-out day, Airbnb site would show you exact how much it will be. Please be noted that the room rate is different between weekdays and weekends.
The link is as below.
If it will be more than 5 people, please ask to us directly.
Q: How much will it be for the spa?
A: Spa use (infrared sauna, outdoor jacuzzi and rock pool, 2 hours) is $55 per person (incl. GST). Please let us know what time you’d like to use at least 2 days before, then we can start heat them up.
Q: How much is dinner?
A: Japanese hot pot is available with $60 per person. (incl. GST). If your children don’t eat much, we would offer $30 (incl. GST) for a child. (6 to 10 years old)
Q: What is the cancellation policy?
A: In order to receive a full refund, you need to cancel at least 30 days before check-in. If you cancel between 7 days and 30 days before check-in, the cancellation fee will be charged 50% of the accommodation fee for the reserved number of days. If you cancel from 7 days before check-in to the day, the cancellation fee will be charged 100% of the reservation fee. If you cancel more than 14 days before check-in and cancel within 48 hours after booking, you can get a full refund. Our accommodation only accepts one group of guests per night. It is a completely private inn, so thank you for your understanding.
About Spa treatment
Q: How much is spa treatment?
A: Here is the detail about our massage, our signature massage are:
1. Full Body Remedial Massage, Aromatherapy with Sound Vibration Therapy (30 mins) All In One 2 hours / $220 (incl. GST)
2. Pampering Spa PackageMassage (90 min) Facial & Microdermabrasion (60 min) Sound Therapy (30 min)3 hours/ $330 (incl. GST)
Before and after either treatment, we provide signature sound vibration therapy using Japanese singing bowls called Singing Ring®.
Please look at soundhealingspa.com (please add link)
About birthday cake
Q: How much is the cake?
A: The cake is $44 (incl. GST ) each, it has whipped cream, more than 2 different types of fruits and candle if required. Normally we use round sponge. If you order, please let us know how many candle you want and when you’d like us to serve (on arrival, teatime, after dinner, or any exact time 🙂 )
About age Limits
Q: I am just wondering i got 2 children. One is 10 years old the other is 8 years old. Can they allow to stay?
A: We sincerely apologize for the inconvenience, however the Japanese-style rooms of our inn have delicate Japanese objects such as shoji, ikebana, hanging scrolls and folding screens using sensitive materials such as Japanese paper, so it’s okay for children who are calm. If you could keep watch your eyes on your children, it’s no problem to stay with us. ( Children over 10 years old are recommended.) It’s also okay for new born babies up to six months old who are still unable to move on their own. We have a variety of baby products (Cot, baby bath, changing table etc), so you can come empty-handed.
About the facilities
Q: Is there a kitchen for us to cook?
A: We have kitchenette in your accommodation and cooking tools. Also we will have out door kitchen including BBQ will be ready by May 2022.
Q: How can I open the door? Is there any code?
A:Your code for your keyless entry will be announced on the check-in day. To use the electronic keypad, simply touch the black screen and push informed numbers and #. To lock the door, simply shut the door and bring up its handle.
Q: Is late check-out available?
A: Unfortunately, we need to start cleaning to get ready for check-in guests, so rooms are only available 10am on check-out day, however you are more than welcome to stay on our deck to enjoy the view with a cup of tea.
Q: I would like to ask if the kimono need to be reserved in advance?
A: No. It’s in your wardrobe. You just need to let us know if you are female or male. As Yukata has for female or male.